Managed Service Desk
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We also offer Managed Service Desk which is a cost-effective help desk solution aiming to provide clients with a highest service level commitments by implementing best practices in incident and IT service management. Utilizing a cloud-based service management system, clients enjoy the benefits of a 24x7 1st line support either on a shared or dedicated service desk and 2nd & 3rd line nationwide onsite support updated with real-time reports and SLA trends.

Service Deliverables
Key Benefits